Holiday Inn Baku
Şirkət haqqında:
The fantastic Holiday Inn Baku, An IHG Hotel offers 223 rooms in 15 minutes' stroll from Azerbaijan State Academic Opera and Ballet Theater. This 4-star inn, located in a 10-minute drive from Heydar Aliyev Center, boasts an indoor swimming pool along with a steam room and a wellness facility.
Situated in the very heart of Baku, the property gives quick access to the Upmarket Port Baku Shopping Mall. Attractions, at 6 km distance from the perfect residence, include Port Baku Park.
Overlooking the Caspian Sea, Holiday Inn Baku, An IHG Hotel offers a buffet breakfast every day. There are international dishes in the menu of Marina 18 Restaurant at the accommodation. The lounge bar features a spacious terrace and a lounge. Heydar Aliyev airport is around 25 km away. Guests can work out in a fitness area. A day of pampering can include beauty therapy, body scrub and a pedicure, as well as visiting full spa. Corporate travelers will benefit from a 24-hour business center and a meeting room available on site.
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Guest relations agent
Holiday Inn BakuMain duties:
- Ensure compliance with all Hotel service standards in relations with guests and hotel employees.
- Participate in daily handover procedures.
- Manage time properly and complete tasks assigned by the manager on time.
- Providing guests with the necessary information in an accurate and complete manner to ensure that they are served in accordance with the Hotel's standards.
- Monitor updated information about Guest requests and cooperate with Guests on this matter.
- Engage with guests and ensure that feedback is collected from them.
- To spare no effort to ensure that any negative feedback that may arise from guests is resolved in a positive manner.
- Be active, responsible, stress-resistant, and accurate in their work.
- Implementation of oral and written instructions and existing internal company regulations issued directly by the department head in order to ensure the performance of labor functions.
- Organize and execute work in accordance with procedures and instructions.
- Protecting the confidentiality of incoming and outgoing information.
- Perform other tasks assigned by the supervisor in accordance with the position.
Candidate requirements:
- Previous hotel experience is preferable.
- Strong working knowledge of related computer software, including restaurant management software.
- Excellent communication and customer service skills.
- Excellent knowledge of Azerbaijani, Russian or/and English languages.
- Highly responsible & reliable.
- Bizi izləyin:
İş üçün müraciət edin
Holiday Inn Baku
Şirkət haqqında:
The fantastic Holiday Inn Baku, An IHG Hotel offers 223 rooms in 15 minutes' stroll from Azerbaijan State Academic Opera and Ballet Theater. This 4-star inn, located in a 10-minute drive from Heydar Aliyev Center, boasts an indoor swimming pool along with a steam room and a wellness facility.
Situated in the very heart of Baku, the property gives quick access to the Upmarket Port Baku Shopping Mall. Attractions, at 6 km distance from the perfect residence, include Port Baku Park.
Overlooking the Caspian Sea, Holiday Inn Baku, An IHG Hotel offers a buffet breakfast every day. There are international dishes in the menu of Marina 18 Restaurant at the accommodation. The lounge bar features a spacious terrace and a lounge. Heydar Aliyev airport is around 25 km away. Guests can work out in a fitness area. A day of pampering can include beauty therapy, body scrub and a pedicure, as well as visiting full spa. Corporate travelers will benefit from a 24-hour business center and a meeting room available on site.
Əlaqə vasitələri:
Guest relations agent
Main duties:
- Ensure compliance with all Hotel service standards in relations with guests and hotel employees.
- Participate in daily handover procedures.
- Manage time properly and complete tasks assigned by the manager on time.
- Providing guests with the necessary information in an accurate and complete manner to ensure that they are served in accordance with the Hotel's standards.
- Monitor updated information about Guest requests and cooperate with Guests on this matter.
- Engage with guests and ensure that feedback is collected from them.
- To spare no effort to ensure that any negative feedback that may arise from guests is resolved in a positive manner.
- Be active, responsible, stress-resistant, and accurate in their work.
- Implementation of oral and written instructions and existing internal company regulations issued directly by the department head in order to ensure the performance of labor functions.
- Organize and execute work in accordance with procedures and instructions.
- Protecting the confidentiality of incoming and outgoing information.
- Perform other tasks assigned by the supervisor in accordance with the position.
Candidate requirements:
- Previous hotel experience is preferable.
- Strong working knowledge of related computer software, including restaurant management software.
- Excellent communication and customer service skills.
- Excellent knowledge of Azerbaijani, Russian or/and English languages.
- Highly responsible & reliable.
- Bizi izləyin: