Principal Specialist, Document Management
Key Responsibilities:
- Lead and manage the Document Control team, including recruitment, onboarding, performance management, and training.
- Develop, implement, and maintain document control processes, procedures, and best practices across all active projects.
- Ensure the timely receipt, registration, tracking, distribution, and archiving of all project documents in line with contractual and project requirements.
- Interface regularly with internal departments (Engineering, Project Management, Procurement, Quality, Construction, etc.) and external parties (clients, contractors, vendors) to manage document flow.
- Oversee the setup and configuration of Electronic Document Management Systems (EDMS) tailored to project-specific needs.
- Maintain master document registers, ensure version control, and manage transmittals in compliance with established workflows.
- Conduct periodic audits to verify data accuracy, compliance with standards, and system integrity.
- Develop and generate reports, KPIs, and dashboards to monitor document progress and team performance.
- Provide subject matter expertise during project kick-off, close-out, and handover stages.
- Ensure confidentiality, security, and proper classification of all documents and records.
- Support internal and external audits and regulatory inspections as needed.
- Contribute to continuous improvement initiatives by identifying process gaps and recommending automation or efficiency solutions.
Skills, Qualifications and Technical Skills:
- Minimum 8+ years of progressive experience in Document Control, including team leadership in large-scale projects (engineering, construction, oil & gas, etc.).
- Proficiency with EDMS platforms such as Aconex, Documentum, or SharePoint.
- Advanced knowledge of Microsoft Excel (pivot tables, macros, formulas, VLOOKUP, etc.) and related reporting/analysis tools.
- Strong understanding of document numbering systems, metadata standards, version control, and document lifecycle management.
- Proven ability to manage high document volumes across multiple stakeholders.
- Excellent communication, problem-solving, and organizational skills.
- Capable of working independently while effectively leading a team under tight deadlines.
- Familiarity with client-specific documentation requirements and contract deliverables is a strong plus.