We are happy to announce job opportunity of a Hostess at InterContinental Hotel Baku. The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As a Hostess, you’ll not only be the person they rely on to handle transactions, offer local insights and anticipate every detail of a friction-free experience. You’ll also create the warm atmosphere that makes our guests feel at home in any location. 

Your day to day

Great restaurant memories come from many places. The sights, sounds, scents and, importantly, service. As a Restaurant Hostess, you’ll welcome our guests, recommend food and drink and help keep service on-track and up to standard. By tailoring each guest’s experience to their unique tastes, you’ll create memories as delightful as the dishes.

Some of your main role responsibilities are:

• Greeting guests as they enter, and putting them on a waiting list as necessary.
• Be attentive to guest’s needs
• Providing guests with menus and answering any initial questions.
• Seating guests at tables or in waiting areas.
• Assigning guests to tables they prefer, while keeping table rotation in mind so that servers receive the right number of customers.
• Engaging with guests to ensure they're happy with food and service.
• Responding to complaints and helping to resolve them.
• Answering phone calls, taking reservations and answering questions.
• A knowledge of the menu.
• Helping out with other positions in the restaurant as needed.
• Providing great customer service.

What we need from you

Ideally, you'll have some or all of the following qualifications and experience we're looking for:

• Minimum 1 year experience in hotels in similar position
• Basic reading and writing  
• Food service experience with general knowledge of restaurant operations preferred 
• Good command of English language, both oral and written. Russian is preferred.
• Ability to work in a rotating shift and dynamic environment

What we offer

We’ll reward all your hard work with a great salary and benefits – including uniform, great room discount and superb training. 

Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit www.http://careers.ihg.com to find out more about us.

To apply for the position of Hostess at InterContinental Baku Hotel send your CV to the e-mail address in the Apply for job button mentioning “Hostess” in Subject of e-mail.

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