Baltic Transline Azerbaijan
Şirkət haqqında:
Baltic transline is an international haulage company, a part of BTL Group. Over 20 years of operation, the company has gained recognition by its customers and became one of the most successful and rapidly growing companies in Lithuania.
The company Baltic transline is an expert of haulage and other logistics services. The company’s service portfolio includes transportation, distribution, optimum route planning, real-time route tracking, preparation of documents, and other services meaning that the company offers a clearly structured package of services. Our ability to keep up with innovations, the quest for efficient tools and systems, the expansion of our fleet and continuous cooperation with our clients allows us to achieve the best results in the market.
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Operational On-Call Manager
Baltic Transline AzerbaijanJob Description:
We are seeking a dedicated and reliable On-Call Service Representative to handle phone and email service requests during overnight hours. This role is crucial in ensuring that our drivers receive timely and effective support.
Responsibilities:
- Respond promptly to phone and email inquiries from drivers between 5 PM and 8 AM. (6 PM – 9 AM AZ time)
- Handle service requests related to fuel, road conditions, fines, Drivers Health issues, Traffic accidents and damage reports.
- Provide accurate information and solutions to driver’s issues.
- Escalate complex cases to appropriate departments as needed.
- If necessary, communicate with police officers regarding fines and traffic accidents. Communicate with gas station operators and other suppliers when necessary.
Requirements:
- Proven experience in customer service or a similar role.
- Excellent communication skills, both verbal and written (EN + RU necessary, other (DE, FR, IT - would be a bonus).
- Ability to work independently and manage time effectively.
- Strong problem-solving skills and attention to detail.
- Comfortable working handling overnight shifts.
- Basic computer skills and familiarity with email.
Preferred Qualifications:
- Experience in the transport and logistics industry.
- Knowledge of road regulations and fines/penalties.
- Previous experience or good understanding of handling traffic accidents and vehicle damage claims (according to EU law).
Location: Nasibbey Yusifbeyli 86 str. Baku Azerbaijan
Salary: 1000 azn NETTO
- Bizi izləyin:
İş üçün müraciət edin
Baltic Transline Azerbaijan
Şirkət haqqında:
Baltic transline is an international haulage company, a part of BTL Group. Over 20 years of operation, the company has gained recognition by its customers and became one of the most successful and rapidly growing companies in Lithuania.
The company Baltic transline is an expert of haulage and other logistics services. The company’s service portfolio includes transportation, distribution, optimum route planning, real-time route tracking, preparation of documents, and other services meaning that the company offers a clearly structured package of services. Our ability to keep up with innovations, the quest for efficient tools and systems, the expansion of our fleet and continuous cooperation with our clients allows us to achieve the best results in the market.
Əlaqə vasitələri:
Operational On-Call Manager
Job Description:
We are seeking a dedicated and reliable On-Call Service Representative to handle phone and email service requests during overnight hours. This role is crucial in ensuring that our drivers receive timely and effective support.
Responsibilities:
- Respond promptly to phone and email inquiries from drivers between 5 PM and 8 AM. (6 PM – 9 AM AZ time)
- Handle service requests related to fuel, road conditions, fines, Drivers Health issues, Traffic accidents and damage reports.
- Provide accurate information and solutions to driver’s issues.
- Escalate complex cases to appropriate departments as needed.
- If necessary, communicate with police officers regarding fines and traffic accidents. Communicate with gas station operators and other suppliers when necessary.
Requirements:
- Proven experience in customer service or a similar role.
- Excellent communication skills, both verbal and written (EN + RU necessary, other (DE, FR, IT - would be a bonus).
- Ability to work independently and manage time effectively.
- Strong problem-solving skills and attention to detail.
- Comfortable working handling overnight shifts.
- Basic computer skills and familiarity with email.
Preferred Qualifications:
- Experience in the transport and logistics industry.
- Knowledge of road regulations and fines/penalties.
- Previous experience or good understanding of handling traffic accidents and vehicle damage claims (according to EU law).
Location: Nasibbey Yusifbeyli 86 str. Baku Azerbaijan
Salary: 1000 azn NETTO
- Bizi izləyin: