Lead Ticketing Specialist
Project: 3rd CIS Games
Location: Ganja & Other Host Cities, Azerbaijan
Duration: 2-Month Contract
We’re looking for a Lead Ticketing Specialist to manage and deliver a smooth, efficient, and world-class ticketing experience for the 3rd CIS Games, taking place across Ganja and other cities in Azerbaijan.
Responsibilities:
- Lead end-to-end ticketing operations across all host cities
- Coordinate ticket categories, pricing, and seating allocations
- Oversee ticket box office and access control procedures at venues
- Supervise ticketing staff and volunteers
- Resolve ticketing issues and ensure smooth customer experience
- Track sales and attendance data; generate daily reports
- Work closely with venue managers, vendors, and event stakeholders
- Support the integration of ticketing with accreditation and security systems
- Ensure compliance with event policies and crowd management plans
Qualifications:
- 3+ years in ticketing for large-scale events (sports, concerts, festivals)
- Strong leadership and coordination skills
- Excellent communication under pressure
- Fluency in Azerbaijani and Russian, English
- Availability to travel and work flexible hours across multiple cities