Holiday Inn Baku
Şirkət haqqında:
The fantastic Holiday Inn Baku, An IHG Hotel offers 223 rooms in 15 minutes' stroll from Azerbaijan State Academic Opera and Ballet Theater. This 4-star inn, located in a 10-minute drive from Heydar Aliyev Center, boasts an indoor swimming pool along with a steam room and a wellness facility.
Situated in the very heart of Baku, the property gives quick access to the Upmarket Port Baku Shopping Mall. Attractions, at 6 km distance from the perfect residence, include Port Baku Park.
Overlooking the Caspian Sea, Holiday Inn Baku, An IHG Hotel offers a buffet breakfast every day. There are international dishes in the menu of Marina 18 Restaurant at the accommodation. The lounge bar features a spacious terrace and a lounge. Heydar Aliyev airport is around 25 km away. Guests can work out in a fitness area. A day of pampering can include beauty therapy, body scrub and a pedicure, as well as visiting full spa. Corporate travelers will benefit from a 24-hour business center and a meeting room available on site.
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Front office night supervisor
Main duties:
- Be Establishing and maintaining a positive relationship with guest, including building rapport and providing excellent customer service
- Ensuring that company policies and procedures are followed by all staff members.
- Ensuring smooth check-in and check-out of guests.
- Handle guest complaints and request in professional manner.
- Oversee the preparation, completion, and accuracy of all Night Audit processes and reports.
- Ensure the smooth operation of all Front Office functions throughout the overnight shift.
- Manage the check-in and check-out process for all hotel guests, ensuring efficiency and exceptional service.
- Provide attentive, guest-focused support throughout the night, ensuring all needs are met promptly and professionally.
- Train, guide, and support the Night Receptionist team to uphold service excellence and operational standards.
- Ensure compliance with safety and security protocols for guest and staff.
- Remain knowledgeable of local attractions, events, and amenities to advise guests.
Candidate requirements:
- Previous hotel experience is preferable.
- Strong working knowledge of related computer software
- Knowledge of Hotel PMS is preferable.
- Excellent communication and customer service skills.
- Excellent knowledge of Azerbaijani, Russian or/and English languages.
- Highly responsible & reliable.
- Bizi izləyin:
İş üçün müraciət edin
Holiday Inn Baku
Şirkət haqqında:
The fantastic Holiday Inn Baku, An IHG Hotel offers 223 rooms in 15 minutes' stroll from Azerbaijan State Academic Opera and Ballet Theater. This 4-star inn, located in a 10-minute drive from Heydar Aliyev Center, boasts an indoor swimming pool along with a steam room and a wellness facility.
Situated in the very heart of Baku, the property gives quick access to the Upmarket Port Baku Shopping Mall. Attractions, at 6 km distance from the perfect residence, include Port Baku Park.
Overlooking the Caspian Sea, Holiday Inn Baku, An IHG Hotel offers a buffet breakfast every day. There are international dishes in the menu of Marina 18 Restaurant at the accommodation. The lounge bar features a spacious terrace and a lounge. Heydar Aliyev airport is around 25 km away. Guests can work out in a fitness area. A day of pampering can include beauty therapy, body scrub and a pedicure, as well as visiting full spa. Corporate travelers will benefit from a 24-hour business center and a meeting room available on site.
Əlaqə vasitələri:
Front office night supervisor
Main duties:
- Be Establishing and maintaining a positive relationship with guest, including building rapport and providing excellent customer service
- Ensuring that company policies and procedures are followed by all staff members.
- Ensuring smooth check-in and check-out of guests.
- Handle guest complaints and request in professional manner.
- Oversee the preparation, completion, and accuracy of all Night Audit processes and reports.
- Ensure the smooth operation of all Front Office functions throughout the overnight shift.
- Manage the check-in and check-out process for all hotel guests, ensuring efficiency and exceptional service.
- Provide attentive, guest-focused support throughout the night, ensuring all needs are met promptly and professionally.
- Train, guide, and support the Night Receptionist team to uphold service excellence and operational standards.
- Ensure compliance with safety and security protocols for guest and staff.
- Remain knowledgeable of local attractions, events, and amenities to advise guests.
Candidate requirements:
- Previous hotel experience is preferable.
- Strong working knowledge of related computer software
- Knowledge of Hotel PMS is preferable.
- Excellent communication and customer service skills.
- Excellent knowledge of Azerbaijani, Russian or/and English languages.
- Highly responsible & reliable.
- Bizi izləyin: